We would love to help
Give us a call: 1-888-616-2872
Mon - Fri 9am - 6pm EST
How long does shipping take?
For orders within the US, shipping normally takes 3-5 business days. Shipping times for international orders vary depending on your shipping method and destination. As soon as your order ships, you can track it through your shipping confirmation email.
Do you ship internationally?
Yes we do! Kindly note that we cannot be held responsible for any custom fees, import duties, taxes, and other local charges added by your country's customs office.
How long does engraving take?
Please allow an extra 1-3 business days for any orders with engraving.
Will my order be insured?
Rest easy – all orders are insured.
Is my purchase covered by a warranty?
Yes, for life! We’re so confident in the quality of our products that we offer a no-questions-asked lifetime warranty on any purchase. Just contact us at firstname.lastname@example.org for any warranty issues.
Are your diamonds conflict-free?
We are completely committed to only using diamonds (and, for that matter, any raw materials) from sources that are certifiably conflict-free throughout the supply chain. We’re also going far beyond that to insist that our suppliers practice the highest levels of social, environmental and human rights responsibility. If you’re as passionate about this as we are, you can find out more here.
What happens if my jewelry breaks?
Disaster - but don’t worry, we’ve got you covered. Your lifetime warranty means we’ll have it fixed for you anytime if the worst happens. Ping us an email at email@example.com or call customer service at 888-616-2872 and we’ll get straight on it.